Miller Business Resource Center

Supporting small businesses on Long Island for over 10 years

Customer Service: Exceeding Expectations


Customer service is not a department, it’s everyone’s job. ~ Anonymous Join Valerie diLorenzo to learn skills to communicate positively and professionally with customers — both internal and external. The course will address the customer experience, building rapport, taking ownership, managing conflict and complaints and creating lasting relationships with customers. Attendees will leave the program […]

Introduction to Grant Writing


Grants are an important part of a not-for-profit’s fundraising efforts. Because of the economic downturn, foundations and corporations have been forced to reduce the number of projects they fund. Therefore, developing the skills to most effectively present your project is very important. This course covers the basics of grant writing, including researching grant opportunities, deciding which grant […]

Business Bites Spring 2015

Business Bites!

We are pleased to announce our new lineup of Business Bites programming for spring is now available for registration. Coming up on May 14th, join us for a look at one of our new databases, Mergent Intellect. Also in May, we are excited to offer our members a program that will provide them with an introduction to […]

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