Miller Business Center

Business: Empowered

Customer Service: Exceeding Expectations

Customer service is not a department, it’s everyone’s job. ~ Anonymous

handshake

Join Valerie diLorenzo to learn skills to communicate positively and professionally with customers — both internal and external. The course will address the customer experience, building rapport, taking ownership, managing conflict and complaints and creating lasting relationships with customers. Attendees will leave the program feeling upbeat, motivated, and ready to deliver world class, memorable service.

Wednesday, May 27th

9:30-12pm

Middle Country Public Library, Centereach

Open to the public. Click here to register.

Updated: May 15, 2015 — 10:38 am
Miller Business Center © 2017