Customer service is not a department, it’s everyone’s job. ~ Anonymous
Join Valerie diLorenzo to learn skills to communicate positively and professionally with customers — both internal and external. The course will address the customer experience, building rapport, taking ownership, managing conflict and complaints and creating lasting relationships with customers. Attendees will leave the program feeling upbeat, motivated, and ready to deliver world class, memorable service.
Wednesday, May 27th
Middle Country Public Library, Centereach
Open to the public. Click here to register.